Company : WeSage BPM

- Job Type : Full-time | In-office
- Experience : Fresher & Experienced (0-2 years)
- Shift : Graveyard Shift
- Joining : Immediate

Job Overview : WeSage BPM is looking for enthusiastic and customer-focused Customer Support Executives to join our growing team. This role involves handling customer interactions professionally while ensuring a high level of satisfaction through excellent communication and problem-solving skills.

Key Responsibilities :

- Handle inbound and outbound customer calls
- Understand customer queries and provide accurate, timely solutions
- Maintain a positive and empathetic attitude with customers
- Document customer interactions and update records accurately
- Meet quality, productivity, and performance benchmarks
- Escalate complex issues to the concerned team when required
- Follow company processes and compliance guidelines

Required Skills & Qualifications :

- Excellent verbal and written communication skills

- Comfortable working in graveyard/night shifts :

- Basic computer knowledge and typing skills

- Ability to work independently in a remote setting

- Customer-oriented mindset with good listening skills

- Freshers are welcome ; prior BPO/customer service experience is a plus

What We Offer :

- Professional work environment
- Skill development and career growth
- Supportive team and management
- Competitive compensation
- 5 Days work week
- Paid overtime

How to Apply :Call / WhatsApp : +91 (phone hidden)

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Work Location: In person

📌 Customer Support Executive (Cse) (Ahmedabad)
🏢 WeSage BPM
📍 Ahmedabad