About Us: Utsav is India's most loved Puja booking app that helps devotees offer pujas at holy Hindu Temples like shaktipeeth & jyotirlingas.
Responsibilities :
- Providing reasonable solution to customer for their booking related issue.
- Coordinating with the Operations Team for daily status check of customer bookings
- Helping operations team based on requirement.
Requirements :
- Proven experience in customer support / experience, operations management, or a similar role, preferably in the e-commerce or religious services industry.
- Solid organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously and prioritize effectively.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams, external partners, and temple personnel.
- Ability to work independently with mínimal supervision, as well as part of a team in a fast-paced and dynamic environment.
- Flexibility to work occasional evenings or weekends, as required, to accommodate fluctuations in prasad packing and delivery schedules.
- Knowledge of Hindu religious customs and practices, particularly related to prasad offerings and rituals, would be an advantage.
Pay: ₹190,000.00 - ₹300,000.00 per year
Benefits :
- Paid sick time
- Provident Fund
Education :
- Secondary(10th Pass) (preferred)
Experience :
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language :
- English, Hindi & anyother regional languages (preferred)