29 Oct
|
Aasare Recreational
|
Konanakunte
29 Oct
Aasare Recreational
Konanakunte
Key Responsibilities - Handle inbound and outbound calls related to resort bookings, events, day outings, stay packages, and customer inquiries. - Convert leads into confirmed sales/bookings through effective communication and follow-ups. - Maintain accurate records of leads, inquiries, bookings, and customer interactions. - Track lead sources and update daily status reports. - Coordinate with operations/front office team regarding booking availability and customer requirements. - Share package details, pricing, offers, and resort facilities with customers. - Maintain customer database in Excel, Google Sheets, CRM, or other tracking systems. - Ensure timely responses to customer queries and maintain high customer satisfaction. - Achieve monthly booking and sales targets. - Handle basic customer complaints or escalate to management when required. - Assist in promotional campaigns, festive offers, and corporate/event bookings. Required Skills & Qualifications, Language Skills - Fluent in: English, Kannada,
Hindi (Optional : Tamil, Telugu) Technical Skills - Basic computer knowledge is mandatory. - Working knowledge of: - MS Excel - Google Sheets - WhatsApp Business - Basic internet usage Other Requirements - Valuable communication and convincing skills. - Pleasant and professional phone etiquette. - Strong follow-up and negotiation ability. - Ability to work under sales targets. - Good organizational and data-entry skills. - Positive attitude and customer-oriented mindset. - Ability to work on weekends and holidays when required. Preferred Experience - 0-3 years of experience in telecalling, customer support, hospitality, travel, resort, hotel, or sales roles preferred. - Freshers with excellent communication skills may also apply. Pay: ₹15,000.00 - ₹18,000.00 per month Work Location: In person
📌 Telecaller / Sales Executive - Resort Bookings & Customer Relations (Konanakunte)
🏢 Aasare Recreational
📍 Konanakunte