Location : Delhi Experience : 2-3 Years in Customer Support
Responsibilities :
- Assist clients in resolving basic product-related issues.
- Guide users on platform features and usage.
- Escalate technical issues to the relevant team when required.
- Maintain records of customer interactions and issue resolution.
- Ensure timely response and high customer satisfaction.
Required Skills :
- Robust communication and listening skills.
- Patience and problem-solving ability.
- Basic understanding of software products.
- Ability to handle multiple customer queries efficiently.
Pay: ₹18,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Customer Support Executive (Delhi)
🏢 ROCHASOFT PRIVATE
📍 Delhi
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