We are looking for a Customer Associate to join our team. The role involves calling branches to collect and process their orders for books and uniforms, ensuring smooth coordination and timely follow-ups.
- Working Days: Monday to Saturday
- Timings: 9:30 AM 6:00 PM
- Location: Rohini, Sec-9
Key Responsibilities
- Call and follow up with branches to collect book and uniform orders.
- Record and update order details accurately.
- Coordinate with the supply/operations team for timely processing.
- Maintain robust communication with branches and address their queries.
- Ensure reporting and documentation of daily calls and orders.
Requirements :
- Graduate/Undergraduate with good communication skills.
- Basic knowledge of MS Office/Excel.
- Organized and detail-oriented.
- Prior experience in customer service/tele calling will be an advantage.
What We Offer
- 6-day working structure (Mon - Sat).
- Fixed working hours (9:30 AM 6:00 PM).
- Opportunity to work in a supportive and growing organization.
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Customer Support Associate (Csa) - Rohini, Delhi (North Sikkim)
🏢 Shemrock E Shemford Group Of Schools
📍 North Sikkim
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