Job Title : Customer Support Executive - International Voice Process Shift : Rotational / Night Shift (International Process)

Job Summary : Key Responsibilities :

- Handle inbound and outbound calls with international customers.
- Provide accurate information and resolve customer queries in a qualified manner.
- Maintain excellent communication and interpersonal skills during interactions.
- Ensure customer satisfaction by providing timely and effective solutions.
- Document customer interactions and update records in the system.
- Follow company policies and quality standards during calls.

Eligibility Criteria :

- Undergraduates and Graduates can apply.
- Excellent English communication skills (spoken and written).
- Strong listening and problem-solving skills.
- Comfortable working in night/rotational shifts .
- Basic computer knowledge is required.





Preferred Skills :

- Prior experience in BPO / Call Center / Customer Support is an advantage.
- Ability to handle customer queries calmly and professionally.
- Good typing and documentation skills.

Salary & Benefits :

- Competitive salary package.
- Performance-based incentives.
- Training and career growth opportunities.
- Friendly and professional work environment.

How to Apply : Job Types : Full-time, Permanent

Pay: ₹27,482.65 - ₹37,174.39 per month

Benefits :

- Food provided
- Health insurance

Education :

- Higher Secondary(12th Pass) (required)

Experience :

- Customer support: 1 year (required)

Work Location: In person

📌 Customer Support Executive - International Voice Process (Mumbai)
🏢 Acaira Technologies Private
📍 Mumbai