29 Oct
|
Ica Edu Skills
|
Bidhannagar
29 Oct
Ica Edu Skills
Bidhannagar
Job Title : Customer Relationship Executive (CRE)( No sales Target) Location : Head Office (ICA HO) - Salt Lake, Sector V
Job Type : Full-Time Experience Required : 0-1 Year
Job Overview
ICA Edu Skills is hiring a Customer Relationship Executive (CRE) for our Head Office. The role involves regular interaction with students and ICA centers, managing inquiries, providing accurate information, and maintaining structured communication records. This is an excellent opportunity for freshers looking to build a career in customer engagement and CRM operations.
Key Responsibilities
- Handle inquiries related to courses, processes, and support services.
- Coordinate effectively between students, centers, and internal departments.
- Ensure timely follow-ups to resolve queries and enhance customer satisfaction.
Required Skills & Qualifications
- 0-1 year of experience (Freshers are welcome to apply).
- Proficiency in Hindi, English, and Bengali (spoken & written).
- Strong communication and interpersonal skills.
- Ability to multitask and maintain accurate records.
Why Join ICA Edu Skills?
- Chance to work with a reputed organization in the education & skill development sector.
- Supportive work culture with continuous learning opportunities.
- Career growth in customer relationship management and operations.
Job Types : Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹150,000.00 per month
Benefits :
- Cell phone reimbursement
- Provident Fund
Work Location: In person
📌 Customer Relationship Executive (Cre) (Female Candidate Preferable)
🏢 Ica Edu Skills
📍 Bidhannagar