- Make outbound calls to prospective students and parents from the lead database.
- Explain course features, curriculum, certifications, fees, and career opportunities.
- Understand student requirements and recommend suitable training programs.
- Follow up with leads regularly and maintain strong customer relationships.
- Convert inquiries into admissions and achieve monthly enrollment targets.
- Maintain accurate records of interactions and update CRM systems regularly.
- Address customer queries and resolve concerns professionally.
- Coordinate with the admissions and academic teams to ensure a seamless onboarding experience.
- Provide feedback and market insights to improve customer engagement and conversion rates.
- Ensure a high level of customer satisfaction throughout the admission process.
Key SkillsCommunication Skills
- Excellent verbal communication skills in Tamil .
- Good spoken and written English.
- Strong interpersonal and customer relationship skills.
Sales & Customer Service Skills
- Convincing and negotiation abilities.
- Lead generation and follow-up skills.
- Customer handling and objection management.
- Target-oriented and result-driven approach.
Technical Skills
- Basic computer proficiency.
- Knowledge of MS Office (Excel, Word, Outlook).
- Familiarity with CRM tools is an added advantage.
Soft Skills
- Active listening skills.
- Positive attitude and self-motivation.
- Ability to work independently and as part of a team.
- Time management and multitasking abilities.
- Willingness to learn and adapt to changing business requirements.
Qualifications Freshers
- Any Undergraduate or Postgraduate Degree.
- Excellent communication skills and a willingness to build a career in EdTech sales and counseling.
- 1-3 years of experience in Telecalling, Inside Sales, Customer Support, BPO, or EdTech counseling.
- Prior experience in the education or training industry will be preferred.
Preferred Languages
- Tamil (mandatory)
- English (preferred)
Why Join Adventure Technology Solutions Pvt Ltd?
- Opportunity to work in a fast-growing EdTech organization.
- Attractive salary and performance incentives.
- Career growth and learning opportunities.
- Supportive and collaborative work setting.
- Exposure to innovative technologies and educational programs.