Job Title : Front Office Executive

Department : Operations Reporting To : Regional Operations Manager

Job Type : Full-Time Location : Shop No. 4, Marathon Maxima, LBS Marg, Opp. KOTAK Mahindra Bank, Mulund West Mumbai, Maharashtra 400080

Job Summary

We are seeking a Front Office Executive - Operations to manage and support the day-to-day administrative and operational activities of the showroom. The role focuses on showroom operations, presentation, inventory coordination, documentation, and internal team support to ensure a smooth and professional customer experience.

Note : This is a non-sales role.

Key Responsibilities : Showroom Operations

- Support daily administrative and operational activities of the showroom
- Ensure smooth opening and closing of the showroom as per company guidelines
- Adhere to company policies, SOPs, and operational standards

Inventory & Housekeeping Management

- Monitor and manage stationery and housekeeping inventory
- Ensure demo lifts, samples, and display units are well maintained and functional

Showroom Presentation

- Maintain cleanliness, organization, and overall visual appeal of the showroom
- Ensure displays and samples meet brand and merchandising standards

Customer Service Support

- Assist internal sales teams by coordinating walk-ins and handling basic customer queries
- Ensure a welcoming, professional, and courteous front-desk experience




- Escalate and help resolve operational issues in a timely manner

Documentation & Reporting

- Maintain accurate records of walk-ins, inventory, and maintenance activities
- Prepare and submit regular operational and maintenance reports

Maintenance & Facilities

- Coordinate with vendors and maintenance teams for repairs and upkeep
- Handle basic troubleshooting of showroom equipment and fixtures

Compliance & Safety

- Ensure adherence to safety, hygiene, and compliance standards
- Conduct routine safety checks and immediately report any hazards

Qualifications

- Bachelor’s Degree (any discipline)

Experience

- 0-2 years of experience
- Freshers are welcome if they have good communication and grooming skills
- Experience in retail, hospitality, front office, or customer-facing roles is an added advantage

Key Skills

- Robust verbal communication skills (English and regional language)
- Customer service-oriented mindset
- Good interpersonal and coordination skills
- Ability to multitask and handle administrative responsibilities

Grooming & Personality

- Neat and presentable appearance
- Polite, professional, and customer-friendly attitude
- Ability to remain calm and composed under pressure

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits :

- Health insurance
- Provident Fund

Work Location: In person

📌 Front Office Executive - Mumbai (Mulund West)
🏢 Nibav Lifts
📍 Mulund West