Provide technical support for hardware software providing exceptional customer service in response to incoming service requests,

- Troubleshoot problems with PCs, servers, software, communications devices,
- Troubleshoot PC Thin & Thick Client desktop systems, software as well as peripherals, Briefing Display devices, Video Teleconference devices
- Maintain CCTV cameras, Biometric devices, GPS devices, Door Locks, desktops, laptops, PDAs, printers, peripherals software
- Maintain printer queues; evaluate the overall printing process
- Control inventory including maintaining PC/printer/hardware stock updating database accordingly
- Serve as the ticket owner for assigned service requests provide timely status updates on the progress of on-going requests.
- Co-ordinate with the reporting officer for all kind of support request and report accordingly.
- Provide training of newly join support employees.

Pay: ₹10,000.00 - ₹25,000.00 per month

Advantages :

- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid time off

Work Location: In person

📌 Hardware & Network Engineer (Ranchi)
🏢 MSV SONS INFOSOLUTIONS
📍 Ranchi