Job Summary: Key Responsibilities:

- Welcome and assist guests in a courteous and professional manner
- Handle check-in and check-out procedures efficiently
- Manage room reservations and bookings
- Respond to guest inquiries, requests, and complaints promptly
- Coordinate with housekeeping and other departments for smooth operations
- Maintain records and update guest information in the system
- Ensure front desk area is clean and well-organized

Requirements :

- Minimum 1-3 years of experience in Hotels/Resorts (mandatory)
- Good communication skills (English & Regional Language preferred)
- Pleasing personality and professional appearance
- Basic knowledge of hotel management software
- Ability to work in rotational shifts
- Strong customer service attitude

Job Types : Full time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits :

- Food provided
- Health insurance
- Provident Fund

Work Location: In person

📌 Front Office Associate (Chennai)
🏢 Shilton Hospitality
📍 Chennai