Job title: Spanish Executive (Patient Engagement Officer)

Soft skills :

1. Multitasking skills

2. Excellent customer service

3. Detail oriented

4. Accountability

5. Team player

6. Willingness to listen and learn

Technical skills :

1. Google Suite

2. Typing experience

3. Highly effective communication skills in English, Spanish

4. Analytical skills for positive decision making

Educational qualification : Graduate or equivalent

Past experience : Not Required; experience is a plus

Job overview : This profile is responsible for engaging the patients of a Medical practice. Responsible for day to day activities of recalling a patient, reminding them of their appointments, keeping a close contact for their appointment completion and also managing the patient’s information in the CRM.

Roles & responsibilities :





1. Scheduling appointment

2. Updating the demographic information of the customer in the software

3. Reminding about the appointment

4. Incoming call management

5. Fax management

6. Message management

7. Tracking the patient’s appointment until completion - Recalling the No Shows and Cancel

8. Managing the Customer Relationship Management Software

9. Being engaged in other operational activities

US shift hours

Benefits :

- Work from home

Language :

- English, Spanish (required)

Work Location: Remote

Language :

- Spanish (required)

Work Location: Remote

📌 Spanish Executive (Patient Engagement Officer) (India)
🏢 the Saffron Solution
📍 India