29 Oct
|
Ace Hiring Solutions
|
Malad
29 Oct
Ace Hiring Solutions
Malad
Process: HSBC Arrow Process details: inbound Prior experience : Graduate with 6 months BPO experience Shift timing: 6am to 9pm ( Any 9 hours of Working ) Any Two week off CTC : 32000 CTC - In hand : 26000 Location : Malad, Mumbai
- Roles & Responsibilities:_
- Handle inbound customer calls professionally and efficiently
- Resolve customer queries related to banking products/services
- Provide accurate information about account details, transactions, and services
- Ensure high customer satisfaction through quality service
- Maintain call quality and compliance as per process guidelines
- Meet daily productivity and performance targets
- Escalate complex issues to the concerned department when required
- Maintain proper documentation of customer interactions in the system
- Adhere to company policies, data security, and confidentiality standards
📌 Hsbc Arrow (Malad)
🏢 Ace Hiring Solutions
📍 Malad