Hauz Khas Village, Deer Park, Hauz Khas, New Delhi, Delhi, India

Job Type

Full Time

About the Role :

- Client Servicing Expert Responsibilities:

- Building and maintaining strong relationships with clients to ensure customer satisfaction and loyalty

- Acting as the primary point of contact for all clients and handling their queries and requests promptly and professionally

- Developing a deep understanding of clients' businesses, goals, and needs to offer tailored solutions and recommendations

- Coordinating with cross-functional teams, such as sales, marketing, and product development, to ensure seamless service delivery to clients

- Analyzing client feedback and providing insights and recommendations for improving service quality and client retention

- Managing client accounts and maintaining accurate and up-to-date records of client interactions and transactions

- Preparing and presenting reports and other documentation to clients, including progress reports, proposals, and contracts

- Staying up-to-date with industry trends and market developments to anticipate client needs and offer innovative solutions

- Managing conflicts or disputes that arise with clients and finding effective and timely solutions to resolve them Requirements : Client Servicing Expert Requirements :

- A bachelor's degree in business, marketing, or a related field.

- 3-4 years of experience

- Prior experience working in digital marketing (would be a plus)





- Strong communication and interpersonal skills to establish and maintain relationships with clients.

- Excellent problem-solving skills and the ability to think creatively to develop solutions for clients.

- A customer-centric mindset with a passion for providing exceptional service and support.

- A passionate yet patient demeanour to service clients with ease

- Experience in customer service, sales, or account management.

- Strong organizational and time management skills to manage multiple clients and tasks simultaneously.

- A detail-oriented approach to managing client accounts and documentation.

- Familiarity with CRM software and other client management tools.

- The ability to work independently and as part of a team to achieve business goals.

- Flexibility and adaptability to work in a fast-paced, agile environment and adjust to changing client needs and priorities.

About the Company : Let’s Build Brands was founded by an MDI Gurgaon Alumnus in the year 2019. We are an early-age startup offering 360-degree marketing services to clients. We have three business verticals namely

- Marketing consulting, Advertising, and Digital Solutions. LBB’s concept is to offer a one-stop solution to our clients for any and every marketing need that a Brand has. We are a team of enthusiastic, creative, and fun-loving individuals who believe in the ideology of partying for any reason! We are client and employee-focused and believe in delivering the most creative (yes, we are quality-conscious) and unique high-performance results.

📌 Sales Executive (Hauz Khas)
🏢 Lets Build Brands Media
📍 Hauz Khas