Key Responsibilities

Respond to customer inquiries from social media platforms such as Instagram, Facebook, WhatsApp, and LinkedIn.

Provide product/service information, pricing, and offers to potential customers.

Convert inquiries into confirmed sales or qualified leads.

Maintain quick response time to improve customer experience.

Track and manage inquiries through CRM or spreadsheets.

Follow up with potential customers who showed interest but did not complete the purchase.

Coordinate with the sales or operations team for order processing and delivery.

Maintain qualified communication aligned with the brand voice.

Identify common customer questions and suggest improvements to the sales process.

Support basic social media engagement (comments, DMs, and customer queries).

Required Skills : Strong written communication skills





Basic sales and persuasion skills

Familiarity with Instagram, Facebook, WhatsApp Business, LinkedIn

Customer handling and problem-solving ability

Basic knowledge of Google Sheets or CRM tools

Quick response and multitasking ability

Preferred Qualifications

Graduate in Marketing, Business, or Communications (optional)

1-3 years experience in social media handling or inside sales

Experience with online lead conversion

Job Types : Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits :

- Cell phone reimbursement
- Health insurance
- Provident Fund

Work Location: In person

📌 Social Media Sales Executive (Ahmedabad)
🏢 Rushabh Jewels
📍 Ahmedabad