JOB DESCRIPTION (JD)

Company Name : OneWill Consulting Group Job Title : Telecaller Department : Business Development / Sales Location : Rajhans Montessa, Dumas Road Employment Type : Full time Job Summary

Key Responsibilities

- Make outbound calls to prospective and existing clients from the provided database.
- Introduce the company's consulting services and communicate their value effectively.
- Identify client requirements and generate qualified business leads.
- Schedule appointments and meetings for the Business Development team.
- Follow up with potential clients and maintain regular communication.
- Handle customer inquiries professionally and provide accurate information.
- Maintain and update customer records in CRM software or Excel.
- Achieve daily, weekly, and monthly calling and lead generation targets.
- Coordinate with internal teams to ensure timely client follow-up.
- Prepare daily activity reports and submit them to the reporting manager.
- Maintain confidentiality of client and company information.

Key Performance Indicators (KPIs)

- Number of outbound calls made per day.
- Qualified leads generated.
- Appointments scheduled.
- Lead conversion ratio.
- Follow-up completion rate.
- Quality of customer interaction and communication.

JOB SPECIFICATION (JS)Educational Qualification

- Bachelor's Degree in any discipline.
- Diploma or certification in Sales, Marketing, Customer Service,



or Business Administration is an added advantage.

Experience

- 0-2 years of experience in Telecalling, Telesales, Customer Service, or Business Development.
- Freshers with excellent communication skills are welcome to apply.

Required Skills :

- Excellent verbal communication and interpersonal skills.
- Strong convincing and negotiation abilities.
- Good listening and problem-solving skills.
- Familiarity with CRM software is preferred.
- Ability to work independently and as part of a team.
- Target-oriented with solid time management skills.
- Professional telephone etiquette.

Language Proficiency

- Fluent in English.
- Proficient in Hindi.
- Knowledge of Gujarati or other regional languages will be an added advantage.

Personal Attributes

- Positive attitude and self-motivated.
- Confident and energetic personality.
- Customer-focused approach.
- Strong organizational and multitasking abilities.
- Honest, disciplined, and reliable.
- Quick learner with a willingness to grow.

Working Hours

- Monday to Saturday
- As per company policy.

Compensation & Benefits

- Competitive fixed salary.
- Performance-based incentives.
- Career growth opportunities.
- Training and skill development.
- Other benefits as per company policy.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

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