Principal Systems Engineer

Location: BENGALURU, KARNATAKA, India
Job Identification: 345551
Job Category: Technology Operations
Posting Date: 10/26/2026, 12:24 PM
Role: Individual Contributor
Job Type: Regular Employee
Security Clearance Required: No
Experience Required: 6 to 10+ years
Visa / Work Permit Sponsorship: Not available
Languages Required: English

About the Group:

At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world. AI2 Operations is one of the core organizations within OCI. We are responsible for providing VM Compute power.

The AI2 Operations org comprises a family of critical foundational infrastructure services that drive OCI's hardware lifecycle activities. We work with the product team on the shared full stack ownership of a collection of services and/or technology areas. You will understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services.

Key Responsibilities:

- Responsible for mitigating critical customer incidents, deployments, or testing required to improve security, performance, availability, and scalability of service.
- Authority for end-to-end performance and operability.
- Partner with development teams to meet SLA and unblock customers.
- Articulate the technical characteristics of services and technology areas.
- Act as an ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs).
- Utilize a deep understanding of service topology and dependencies required to troubleshoot issues and define mitigations.

Qualifications / Experience:

- Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field,



or equivalent practical experience.
- 8+ years of experience in infrastructure engineering, cloud operations, site reliability engineering, production operations, or a related technical discipline.
- Expert-level Linux administration skills, particularly with Ubuntu and Oracle Linux in large-scale production environments.
- Proven ability to troubleshoot complex infrastructure issues across hardware, operating systems, networking, drives, firmware, and service dependencies.
- Solid understanding of distributed systems and how compute, networking, storage, and application services interact.
- Hands-on experience with automation, scripting, and configuration management using Python, shell scripting, Ansible, and Terraform.

Infrastructure/Networking:

- Operate and improve Linux-based compute infrastructure to support AI, GPU, and inference workloads.
- Apply strong networking knowledge to diagnose connectivity and service issues.
- Support datacentre operations, including host provisioning, maintenance, hardware troubleshooting, and repair coordination.

Incident Management:

- Lead the technical response and coordination of critical infrastructure incidents.
- Maintain accurate incident records and lead root cause analysis and post-incident reviews.

Technical Leadership:

- Provide hands-on technical leadership for compute and inference infrastructure.
- Mentor team members and contribute to hiring and onboarding.

Engineering and Automation:

- Develop and maintain automation to improve reliability and reduce repetitive manual work.




- Create and maintain clear runbooks and technical documentation.

Cross-Functional & Stakeholder Engagement:

- Partner with various teams to deliver reliable infrastructure services.
- Serve as a technical escalation point for complex production issues.

Performance Optimization:

- Benchmark and tune infrastructure to improve performance, reliability, scalability, and resource efficiency.

Monitoring and Telemetry:

- Build and maintain monitoring dashboards that provide clear visibility into infrastructure health.
- Establish and track service level indicators and objectives.

Preferred / Nice to Have:

- Experience operating large-scale GPU fleets or AI/ML infrastructure.
- Advanced experience with NVIDIA and AMD GPU ecosystems.
- Experience with Kubernetes, containers, and workload orchestration.

Required Skills:

- Automation, Bash Scripting, Change Management, Major Incident Management, Networking Fundamentals, Performance Analysis, Python, Root Cause Analysis, Technical Leadership, Troubleshooting, UNIX System Administration.

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. We are committed to growing a workforce that promotes opportunities for all with competitive benefits.

We are committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability, let us know by emailing [email protected].

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected characteristics.

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