Description

Manages the overall Sales, Technical and Technical Service organization. Key responsibilities include meeting financial / operational goals, managing key accounts directly, making sales and related business strategies, managing relationships with customers and internal staff etc.

Responsibilities

Key Responsibilities

- The role is responsible for delivering the plan P&L;, both sales and operating profit
- Driving revenue growth - organically, acquisition of new business and increasing share of wallet.
- Ensuring operational excellence in Sales, Technical services and technical groups.

Strategic Growth & Sales Leadership

- Making budget and planning
- Develop and execute comprehensive sales strategies to acquire new customers and to increase share of business.
- Lead Develop and maintain relationships with senior levels at key customers, lead high-value contract negotiations.
- Ensure use of value selling techniques and tools to maximise benefits for customers and the organization
- Oversee sales forecasting, pipeline management, and ensure optimum utilization of all sales tools and CRM

Operational & Technical Oversight

- Align technical service and support functions with the objective of business growth.
- Improve customer satisfaction levels through service and improvement support to retain existing customers
- Monitor progress on recent business acquisition, ensure alignment within the team on project objectives and timelines.





Team Leadership & Development

- Implement performance metrics (KPIs) and incentive programs for Sales, Technical, and Service teams.
- Oversee recruitment, training, and succession planning for the entire organization.
- Working with internal functions
- Working with Supply Chain for material forecasting and planning
- Work with procurement for value creation on RM localisation / substitution/ Margin improvement projects
- Work with HR for recruitment and employee engagement.

Qualifications

EXPERIENCE REQUIREMENTS:

- 20-25 years of progressive sales experience, including 10+ years of management experience.

EDUCATIONAL REQUIREMENTS:

- Chemical Graduate or equivalent education. Master’s degree in marketing / business administration / technical field is desirable.

JOB LOCATION:

- Bangalore

SKILL REQUIREMENTS:

- Managing sales activities and operations.
- Supervising and evaluating employees.
- Prioritizing and assigning work.
- Applying comprehensive sales and related business principles and practices.
- Applying thorough industry specific sales and technical concepts.
- Targeting customers and developing contacts.
- Giving sales and industry presentations.
- Working with all levels of management.
- PC skills; Microsoft Office applications (Word, Excel, PowerPoint, Outlook); and other applications as required.
- Communicating with co-workers to provide and receive direction.

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📌 Business Manager Packaging Coatings (Bengaluru)
🏢 Sherwin-Williams
📍 Bengaluru