Job Description

Position Summary

The Director of People & Culture is responsible for the overall leadership and management of the People & Culture function across both properties. The role ensures effective implementation of HR strategies, policies, and procedures in line with Accor standards, while supporting business objectives and fostering a high-performance culture.

The incumbent will act as a strategic partner to the General Manager and Executive Committee, driving employee engagement, talent development, and operational excellence.

Key Responsibilities

1. Strategic Management

- Develop and implement the People & Culture strategy in alignment with business objectives and Accor guidelines.

- Provide strategic HR support to the Executive Committee.

- Drive organizational development, workforce planning, and change management initiatives.

2. Talent Acquisition & Workforce Planning

- Oversee recruitment and selection processes to ensure timely hiring of qualified candidates.

- Ensure adherence to approved manning budgets and organizational structure.

- Promote employer branding initiatives in line with Accor standards.

3. Learning & Development

- Implement training plans and development programs in line with Accor learning frameworks.

- Monitor training effectiveness and ensure compliance with mandatory training requirements.

- Identify high-potential employees and support succession planning.

4. Performance Management

- Ensure effective implementation of the performance management system.





- Support department heads in goal setting, performance reviews, and development planning.

- Promote a performance-driven culture with transparent accountability.

5. Employee Engagement & Welfare

- Drive employee engagement initiatives to enhance satisfaction and retention.

- Ensure effective communication channels across all levels of the organization.

- Oversee employee welfare activities in line with company policies.

6. Compensation & Benefits

- Ensure proper administration of payroll, benefits, and statutory compliance.

- Maintain internal equity and external competitiveness of compensation structures.

- Monitor labor costs in line with budget guidelines.

7. Employee Relations & Compliance

- Manage employee relations issues, including grievances and disciplinary matters.

- Ensure compliance with applicable labor laws and Accor policies.

- Maintain positive relations with external authorities and stakeholders where required.

8. HR Operations & Administration

- Oversee HR administration, documentation, and record management.

- Ensure compliance with internal audits and corporate reporting requirements.

- Maintain HR systems and ensure data accuracy.

9. Culture & Brand Alignment

- Ensure implementation of Accor values and Heartist® culture across both properties.

- Support the integration of brand standards for Fairmont and Morgans Originals into daily operations.

- Promote a culture of professionalism, respect, and continuous improvement.

📌 Director of People & Culture – Fairmont Mumbai & Roswyn, A Morgans Originals Hotel
🏢 FAIRMONT
📍 Mumbai