Role Title: Manager – Insurance Underwriter + Claims Expert (Founding Team)
Location: Bangalore (Full-time)
Experience Requirement
3+ years in Claims or associated functions with an Insurer/Broker/Surveyor.
Reporting To: Founder
Ideal Joining Timeline: Within 30 days
Client is building the kind of insurance brokerage most people wish existed: client-first,
sharply analytical, and obsessively ethical. They help businesses make smarter risk decisions - by helping them with risk control techniques and translating complex insurance into transparent choices, negotiating better terms, and showing up when it matters (especially during claims).
If you like solving real problems, hate jargon-as-a-shield, and want work where your output directly impacts clients and compounds over time - Organization will feel like where you belong.
Role Summary
This role is for someone who can materially strengthen our underwriting and placement quality using deep claims insight. You’ll work directly with the Founder to embed a
“claims-first” underwriting lens across submissions, insurer negotiations, and policy
T&Cs-; so we place business that is genuinely claim-ready, not just competitively priced.
In addition, you will own and service key claims end-to-end, driving outcomes and continuously converting real claim learnings into better structuring, cleaner wordings, and fewer coverage gaps. The role also includes active placement support and insurer relationship building, making it a well-rounded position across underwriting, claims, and market partnerships.
Key Responsibilities (KRAs)
A) Underwriting & Risk Intelligence (Core)
- Bring a claims-first underwriting lens to every submission: structure risks so the policy responds cleanly at claim time, not just looks good on premium.
- Do insurer and market benchmarking: understand appetite, common exclusions,
typical claim sticking points, and the real levers that move outcomes (wordings,
warranties, deductibles, sub-limits).
- Translate claims learnings into underwriting upgrades: flag “future dispute clauses”
early and push for tighter, clearer terms.
- Convert claim bottlenecks into underwriting handbook. Build and maintain a repository of real-life claims/placement cases across LOBs & Industries, extract sharp insights on what actually worked/failed, and ensure these learnings are systematically incorporated into future underwriting submissions and policy structuring.
- Create crisp recommendation notes that highlight decision points and trade-offs
(Option A vs B) and why it matters during claims.
B) Claims Leadership, Intelligence & Prevention (Core)
- Own claims end-to-end and drive resolution through strong documentation,
coverage interpretation, and negotiation/escalation.
- Building relationship and connections with TPAs, Surveyors, and overall Insurer networks.
C) Placement & Partner Advisory
- Support placements/renewals with a claim-friendly lens—negotiate for cleaner wordings, fewer gaps, and better outcomes.
- Work to build Insurer relations
Success Metrics (KPIs)
- Underwriting uplift: measurable improvement in submission quality and “claimsfirst” structuring (cleaner wordings, fewer dispute-prone clauses, better alignment of exclusions/warranties/deductibles/sub-limits to real risk).
- Claims-to-underwriting feedback loop: recurring claim bottlenecks converted into underwriting upgrades (playbooks/checklists built; reduction in repeat failure points).
- Claims intelligence: measurable improvements in claim readiness (playbooks built, common failure points eliminated).
- Insurer relationship strength: smoother claims movement, better responsiveness,
and stronger outcomes over time.
- Reach higher accuracy: through UW checklists for UW standardization in quality policy structuring.
In case you are interested, please mention How this role fits you with your CV over email to
[email protected] with subject line: “BA- Insurance Underwriter - [Your Name] [Experience
Level]”
📌 Manager – Insurance Underwriter + Claims Expert (Founding Team) (Bengaluru)
🏢 Newzenalpha Tech
📍 Bengaluru