ABOUT THE POSITION The Logistics Executive will coordinate and track warehouse and online order shipments, support internal teams with logistics-related matters, and follow up on deliveries and reverse pickups to help ensure timely and efficient logistics operations.

JOB RESPONSIBILITIES

- Coordinate shipping and tracking of online orders.
- Act as the warehouse point of contact for the CX team.
- Coordinate reverse pickups for B2B and B2C orders whenever required.
- Track shipments dispatched from the warehouse and follow up on delays or delivery issues.
- Support Retail POCs with logistics-related queries and shipment issues.
- Support the International Export Team with shipment coordination when required.
- Work with the logistics team to monitor TAT for B2C orders.
- Monitor shipment TAT and logistics partner SLAs, and follow up on delays.
- Coordinate resolution of delayed, lost, damaged, misrouted,



or undelivered shipments.
- Follow up on POD, delivery confirmation, and reverse pickup closure.
- Maintain shipment trackers and prepare regular reports on dispatched, delivered, delayed, and pending shipments.
- Coordinate with Warehouse, CX, Retail, Export, and courier partners to resolve issues promptly.
- Identify recurring logistics issues and suggest improvements to delivery performance and costs

Requirements

BASIC QUALIFICATIONS

- Basic knowledge of logistics, shipment tracking, and courier operations.
- Working knowledge of MS Excel or Google Sheets.
- Positive coordination, communication, and follow-up skills.

Benefits

- Provident Fund

- Over time allowance

- Health Insurance

📌 Logistics Executive (Bengaluru)
🏢 Make Your Own Perfume (MYOP
📍 Bengaluru