Key Role – Ecommerce Operations & Customer Support (Need Tamil Speaking Candidates)
Customer Service & Coordination : Address customer queries, complaints, and feedback efficiently. Coordinate with internal teams (production, warehouse, marketing) for smooth operations. Manage order processing — from customer confirmation to dispatch and delivery. Coordinate with logistics and warehouse teams for timely order fulfillment.
Update inventory data across all platforms regularly.
Marketplace Operations Handle backend operations on platforms like Amazon, Flipkart, D2C Website etc. Track marketplace performance and respond to customer reviews and messages promptly.
Logistics & Dispatch Coordinate with shipping partners for pickup, packaging, and timely delivery. Analyze performance metrics to identify gaps and suggest improvements.
Support management in preparing sales forecasts and operational budgets.

Health insurance

Paid sick leave

Phone Number: View phone number on foundit.in

📌 Customer Service Advisor And Website Admin Support Mumbai
🏢 Team One Biotech
📍 Mumbai