About the Company

Incraftiv Pvt Ltd is an IT-focused organization seeking a dependable Telecaller to support customer communication and front-office coordination in its Noida office. The role offers an opportunity to contribute to day-to-day business operations while building solid communication and client-handling skills.

Responsibilities
Make outbound calls to prospective and existing customers, explain relevant services, and respond to queries professionally.
Receive incoming calls, record accurate information, follow up on leads, and maintain organized call records.
Welcome visitors, assist with basic office reception activities, and direct calls or enquiries to the appropriate team members.
Coordinate with internal teams to ensure timely responses and a positive customer experience.




Prepare routine updates on calls, follow-ups, enquiries, and lead status.

Requirements
At least 2 years of relevant experience in telecalling, customer support, front desk, reception, or a related role.
Robust verbal communication, active listening, and interpersonal skills.
Comfort with maintaining records and using basic office or computer applications.
A courteous, organized, and customer-focused approach is essential.
This is a full time, in-office opportunity based in Sector 2, Noida, with monthly compensation of ₹20,000 to ₹22,000 depending on candidate experience.

📌 Telecaller Executive Noida
🏢 Important Company of the Sector
📍 Noida