Budget : Upto 12 LPA

Job Role :
The incumbent will be responsible for driving the overall success and excellent operations of a Center. This senior role requires a strategic and results-oriented individual with extensive experience in managing complex operations of a large site, from hospitality, coworking or similar industry . To lead the operations team of a large centre, ensuring exceptional customer service and a seamless member experience across all touchpoints.
Able to cultivate a dynamic setting at centre with the team for knowledge-sharing and is able to develop training programs for high-performing staff and empower them to deliver exceptional service.
Foster relationships in the space with clients and other key stakeholders.
Oversee all aspects of the centre's operations, including, excellent manpower management, budgeting, expenses monitoring, consumables forecast and ordering and vendor management.
Oversee the adherence and improvement of company SOP's in collaboration with Cluster manager,



centre Manager and team.
Lead the development and implementation of a comprehensive facilities management plan to ensure the centre operates efficiently and provides a comfortable, qualified work setting for a high volume of members.
Oversee a team responsible for maintaining the centre's infrastructure, including common areas, team rooms, meeting rooms, and amenities.
Maintain strict Health, Safety, Security, Cleanliness, Hygiene protocols with 0% deviations.
Manage maintenance requests, repairs, and space renovations to optimise space utilisation and functionality.
Ensuring member complaints/feedback are responded within defined TAT by team by providing exceptional customer service.
Undertaking other administrative tasks.
Deliver exceptional customer satisfaction, encourage feedback, suggest solutions and execute improvements.

📌 Senior Front Office Manager Noida
🏢 AltF Coworking
📍 Noida