Customer Service
Greet customers warmly when they enter the outlet.
Assist customers in choosing menu items and explain products when required.
Ensure a friendly and positive interaction with every guest.
Handle customer queries and complaints politely and escalate when necessary.
Order Taking & Billing
Accurately take customer orders at the counter.
Enter orders into the POS system correctly.
Generate bills and ensure correct pricing and items.
Process payments through cash, UPI, card, or other payment modes.
Provide correct change and receipts to customers.
Cash Handling
Maintain responsibility for the cash counter during the shift.
Ensure cash drawer balances at the beginning and end of shift.
Report discrepancies immediately to the supervisor/manager.
Follow all company policies related to billing and cash handling.
Coordination with Kitchen/Service Team
Communicate customer orders clearly to the preparation team.
Ensure orders are prepared and delivered correctly.
Verify that the correct items are handed to customers.
Cleanliness & Presentation
Maintain cleanliness of the counter area and POS station.
Ensure menu displays and promotional materials are properly placed.
Follow food safety and hygiene standards at all times.
Sales & Upselling
Suggest add-ons, combos, or popular menu items to customers.
Promote current products and ongoing offers.
Help increase average order value through smart upselling.
Store Operations Support
Assist with basic outlet tasks when required (serving, packing, etc.).
Ensure takeaway orders are packed properly.
Support the team during rush hours.
Pay: ₹12,000.00 - ₹16,000.00 per month
Application Question(s):
The location is at Varachha road (Surat). Are you comfortable travelling to this location?
The timing is 9am to 3pm. Are you comfortable with the job timing?
Experience :
Cashiering: 2 years (required)
Work Location: In person
📌 Cashier Surat
🏢 Donzel
📍 Surat