Customer Service Manager Csm Dumka

Customer Service Manager Csm Dumka

28 Oct
|
Hyundai Automobile
|
Dumka

28 Oct

Hyundai Automobile

Dumka

Job Summary : Responsible for managing the automobile workshop operations, ensuring high-quality vehicle service, customer satisfaction, team productivity, and achievement of service revenue targets.

Key Responsibilities :
Oversee daily service workshop operations.
Manage Service Advisors and Technicians.
Ensure timely vehicle delivery and quality repairs.
Handle customer concerns and improve satisfaction.
Monitor service targets, productivity, and revenue.
Maintain service process and safety standards.

Requirements :
Graduate/Diploma in Automobile or Mechanical Engineering.
+3 years of experience in automobile service operations.
Robust leadership and customer handling skills.
Knowledge of workshop management and DMS/CRM software.
Positive communication and problem-solving abilities.

Pay: ₹13,306.46 - ₹52,289.17 per month

Work Location: In person

📌 Customer Service Manager Csm Dumka
🏢 Hyundai Automobile
📍 Dumka

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