Job Summary : The Restaurant Captain plays a key leadership role in the hotel’s restaurant, ensuring smooth service operations, guest satisfaction, and team coordination. They oversee the service team, maintain high standards of hospitality, and ensure a memorable dining experience for guests.

Key Responsibilities:1. Guest Service & Experience
Greet and seat guests in a courteous and professional manner.
Ensure prompt and efficient service while maintaining high hospitality standards.
Address guest concerns and special requests promptly and professionally.
Upsell menu items and provide recommendations to enhance the guest experience.
Staff Supervision & Training
Lead, guide, and supervise restaurant staff, including waiters and runners.
Assign tables and duties to service staff to optimize efficiency.
Conduct daily briefings and training sessions for team members.
Monitor staff performance and provide feedback for improvement.
Order Management & Coordination
Ensure accurate and timely order-taking and delivery.
Coordinate with the kitchen and bar teams to ensure smooth service flow.
Handle special dietary requirements and guest preferences.
Oversee billing and payment processing, ensuring accuracy.
Hygiene & Safety Compliance




Ensure that restaurant hygiene and cleanliness standards are maintained.
Monitor compliance with hotel policies, health, and safety regulations.
Ensure all equipment and dining areas are properly maintained.
Inventory & Stock Management
Assist in monitoring stock levels for restaurant supplies.
Ensure the availability of necessary dining essentials (cutlery, napkins, condiments, etc.).
Report shortages or maintenance issues to management.

Requirements :
Previous experience as a Restaurant Captain, Head Waiter, or similar role in a hotel setting.
Robust leadership, communication, and problem-solving skills.
Excellent customer service and hospitality etiquette.
Ability to work under pressure and in a fast-paced workplace.
Basic knowledge of food and beverage service techniques.
Familiarity with Point-of-Sale (POS) systems and billing procedures.

Education & Experience :
Diploma or degree in Hotel Management, Hospitality, or a related field (preferred).
2+ years of experience in a similar role.

Pay: ₹18,000.00 - ₹25,000.00 per month

Advantages :
Food provided

Schedule:
Day shift
Rotational shift

Supplemental Pay:
Yearly bonus

Work Location: In person

📌 Restaurant Captain : Hotel Ranchi
🏢 Aavesh Enterprises
📍 Ranchi