28 Oct
|
Melukhha
|
India
Key ResponsibilitiesE-commerce Strategy & Growth
Develop and execute e-commerce strategy to achieve revenue and profitability targets.
Identify recent online sales prospects, channels, and marketplaces.
Optimize conversion rates across website and marketplace platforms.
Platform & Marketplace Management
Manage company website (Shopify/WooCommerce/Magento, etc.) and marketplaces (Amazon, Flipkart, etc.).
Ensure product listings are optimized for SEO, visibility, and conversion.
Oversee pricing strategy, promotions, and product assortment.
Team Leadership & Coordination
Lead and manage e-commerce executives, catalog managers, and digital marketing teams.
Coordinate with logistics, warehouse, IT, and customer service teams.
Set KPIs and monitor team performance.
Digital Marketing & Performance
Analyze traffic, conversion rates, customer acquisition cost (CAC), and ROI.
Implement A/B testing and optimization strategies.
Operations & Inventory Management
Ensure smooth order processing, fulfillment, returns, and customer service workflows.
Monitor inventory levels and coordinate with supply chain teams.
Reduce order cancellations, delays, and stockouts.
Analytics & Reporting
Track and report key e-commerce metrics and business performance.
Use tools like Google Analytics, marketplace dashboards, and CRM systems.
Provide actionable insights to improve sales and customer experience.
Customer Experience
Ensure seamless and user-friendly online shopping experience.
Handle escalations and improve customer satisfaction metrics.
Implement loyalty and retention strategies.
Pay: ₹25,000.00 - ₹35,000.00 per month
Advantages :
Leave encashment
Work Location: In person
📌 E Commerce Manager Mumbai (India)
🏢 Melukhha
📍 India