Location : Kolkata, West Bengal, India Employment Type : Full time
Job Summary
We are looking for a Customer Care Executive to handle customer queries, provide support, and ensure a positive customer experience.
Key Responsibilities
Handle inbound and outbound customer calls
Resolve customer queries and complaints efficiently
Provide accurate information about products/services
Maintain records of customer interactions
Ensure customer satisfaction and follow-ups
Requirements :
Minimum qualification: 12th pass / Graduate
Valuable communication skills (Hindi/English; Bengali is a plus)
Basic computer knowledge
Freshers can apply
Salary & Perks
Salary: As per Kolkata market standards
Incentives based on performance
Friendly work environment