Customer Service Executive Freight Forwarding Vadodara

Customer Service Executive Freight Forwarding Vadodara

28 Oct
|
AVS Air-Sea Services
|
Vadodara

28 Oct

AVS Air-Sea Services

Vadodara

Quote and follow up on customer RFQs for import/export shipments, working closely to convert inquiries into bookings.
Coordinate across internal teams, vendors, and partners to ensure timely and smooth job execution while keeping customers updated.
Act as a link between sales and operations , ensuring customer needs are met while maintaining profitability and service standards.
Support the development of SOPs, reporting structures , and customer service metrics to monitor performance and drive improvements.
Participate in customer reviews, relationship building , and identify upsell prospects in collaboration with the sales team.

Pay: ₹30,000.00 - ₹45,000.00 per month

Perks :
Health insurance
Life insurance
Paid sick time
Paid time off

Application Question(s):
Do you have priori experience in Freight Forwarding?

Language :
English (preferred)

Work Location: In person

📌 Customer Service Executive Freight Forwarding Vadodara
🏢 AVS Air-Sea Services
📍 Vadodara

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