Job Title : Customer Care Executive Department : Customer Support / Customer Service Reports To : Customer Care Manager / Team Leader Job Summary : The Customer Care Executive is responsible for handling customer inquiries, resolving complaints, providing product or service information, and ensuring a high level of customer satisfaction through timely and effective support.

Key Responsibilities :
Provide accurate information about products, services, and company policies
Resolve customer complaints and issues in a skilled manner
Record customer interactions and maintain updated customer records
Follow up with customers to ensure issue resolution and satisfaction
Escalate complex issues to the concerned department when required




Maintain service quality standards and meet performance targets
Coordinate with internal teams for quick resolution of customer issues

Skills & Competencies :
Valuable communication skills (English & local language preferred)
Robust problem-solving and interpersonal skills
Ability to handle customers politely and patiently
Basic computer knowledge (MS Office, CRM software)
Ability to work in shifts, if required

Job Types : Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits :
Health insurance
Provident Fund

Work Location: In person

📌 Customer Care Executive Cuddalore (India)
🏢 DARLING TVC ELECTRONICS
📍 India