DESCRIPTION : Job summary

Introduction

Each employee must be able to perform all of the job duties and physical requirements in the work workplace as described below on a regular basis with or without reasonable accommodation in order to meet the requirements of the job as a FC Trainer: RA Best Behavior
Listening to associates and be supportive to managers.
Answering requests and always gets back to people.
Lead by example, doing what we say and act how we say
Must be approachable, talking to employees to know how can L&D; better, and contribute towards employees job.
Must exhibit the best behavior while at work.
Always be up to date with the latest techniques, tools, and processes.
Be right, honest, and be willing to accept mistakes.
Be willing to push their limits and accept more responsibilities

Key job responsibilities

Trainer - Job Role and Responsibilities

Employee Development
Help and assist the AM to create and implement training plans for managers, trainers and others.
Creates/updates accurate and helpful information on-the-job tasks, SOPs and training aids/visuals.
Identify any production and scheduling conflicts, and report swiftly to AM.




Responsible for managing the learning department so that recent and existing FC associates, specialists, and managers are optimally trained and developed.
Identify potential ambassadors/trainers and groom them to take various warehouse process training.

Leadership
Lead team of associates, ambassadors and Trainers.
Develop and manage cross functional team to meet the operational needs.
Track metrics of associates, ambassadors and trainers and report any gaps to AM.

Administrative - Update, track and record training, including progress and skill sets.
Help and assist to create and manage training content and documentation.
Understand and implement methods for gathering and tracking training metrics.
Track and communicate assignments and progress.
Conduct training and compliance audits on associates.
BASIC QUALIFICATIONS :
Bachelor's degree
Speak, write, and read fluently in English
Experience with Excel

PREFERRED QUALIFICATIONS :
1+ years of customer-facing environment, warehousing, logistics or manufacturing experience

📌 Icqa Ra, Thane
🏢 Asspl - Maharashtra
📍 Thane