Job Title: Product Support Advocate – Microsoft Location: Hyderabad Experience: 1+ years Qualification: Any Graduate Work Mode: 100% Work From Office Shift: US / 24×7 Versatile Rotational Shifts Joining: Immediate Joiners Preferred Salary: 1+ year experience: Up to ₹5.5 LPA 2+ years experience: Up to ₹7 LPA Compensation will depend on relevant experience, current CTC, and interview performance. Job Description: We are looking for Product Support Advocates to provide technical assistance to customers using Microsoft products and services. Key Responsibilities: Provide technical support via phone, chat, and email. Troubleshoot Windows, Microsoft 365, Office, and Surface devices. Handle technical issues and 'How-to' queries.



Provide remote assistance and resolve customer concerns. Document cases and escalate complex technical issues. Maintain customer satisfaction and meet quality standards. Required Skills: Any graduate. Prior technical support experience. Knowledge of Microsoft products and services. Excellent English communication skills. Strong troubleshooting, analytical, and customer service skills. Preferred: Microsoft certifications and experience with remote support tools. Contact Person: Kumar– HR Phone: Email: (HIDDEN TEXT)

📌 Product Support Advocate – Microsoft (Hyderabad)
🏢 LIVEC STAFFING SERVICES PRIVATE
📍 Hyderabad