- We are looking for an experienced Informatica Power Center PC Application Support Engineer to provide production support monitoring troubleshooting and maintenance of ETL workflows and data integration processes
- The ideal candidate should have robust expertise in Informatica Power Center SQL Unix Linux and incident management within a production support workplace
Key Responsibilities:
- Provide L2 L3 production support for Informatica Power Center applications and ETL workflows
- Monitor batch jobs workflows sessions and data pipelines to ensure successful execution
- Analyze and resolve production incidents service requests and problem tickets within agreed SLAs
- Troubleshoot ETL failures performance issues and data discrepancies
- Perform root cause analysis RCA and implement preventive measures
- Work closely with development database infrastructure and business teams to resolve issues
- Support deployment activities and application releases
- Monitor data loads and ensure data accuracy integrity and completeness
- Create and maintain support documentation SOPs and knowledge base articles
- Participate in on call support and weekend release activities when required
Technical Requirements:
- Strong experience in Informatica Power Center administration and support
- Good knowledge of ETL concepts mappings workflows sessions and repositories
- Strong SQL skills with databases such as Oracle SQL Server Teradata or PostgreSQL
- Experience with Unix Linux commands and shell scripting
- Knowledge of incident problem and change management processes
- Experience with ticketing tools like Service Now Remedy or Jira
- Understanding of production support processes and SLA management
- Excellent troubleshooting and analytical skills
Preferred Skills: Technology->Data Management - Data Integration->Informatica->Informatica - Informatica Power Center
📌 Informatica PowerCenter Application Support (India)
🏢 Infosys
📍 India
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