HR & Training Executive – Recruitment, Employee Management & Sales TrainingCompany: RishtaSite.comDepartment: Human Resources & TrainingJob Type: Full-TimeWork Location: Opp. to Jalandhar Heights 1, Jalandhar, PunjabShift: Morning ShiftWork Mode: In-PersonSalary: Competitive, based on experienceAbout RishtaSite.comRishtaSite.com is an international matrimonial matchmaking platform dedicated to helping individuals and families find compatible life partners. We work with clients across Canada, the USA, the UK, and Australia, providing personalized matchmaking services and premium membership solutions.We are looking for a proactive, organized, and people-oriented HR & Training Executive who can manage day-to-day HR operations while leading the training and development of our Sales Advisors.This role is equally divided between Human Resources (50%) and Training & Development (50%). The ideal candidate will enjoy working with people, developing employees, conducting training sessions, and helping the sales team improve its communication, client-handling, and sales performance.Key Responsibilities1. Human Resources – 50% of the RoleRecruitment & Hiring

- Post job openings on Indeed and other recruitment platforms.
- Screen resumes, shortlist candidates, and schedule interviews.
- Conduct second rounds of interviews.
- Support hiring activities to meet the company's staffing requirements.

Employee Onboarding & Documentation

- Organize employee orientations and explain company policies and procedures.
- Prepare and maintain offer letters, joining documents, employee files, and other HR records.
- Ensure new employees complete the required joining formalities.

Attendance, Leave & Employee Coordination

- Monitor daily attendance, maintain leave records, and communicate attendance policies.
- Address employee queries and concerns professionally.
- Maintain employee records and coordinate with team leaders regarding performance and conduct.
- Support employee engagement, discipline, and workplace communication.

HR Reporting & Compliance

- Prepare daily and monthly recruitment, attendance, and employee reports.
- Maintain accurate and confidential HR documentation.




- Help implement company policies and standard operating procedures.

2. Training & Development – 50% of the Role Sales Advisor Training

- Plan and conduct training sessions for newly hired Sales Advisors.
- Deliver structured onboarding and sales training programs.
- Train employees on RishtaSite.com's services, membership plans, and premium matchmaking process.
- Explain the sales process, lead management, follow-ups, and customer relationship management.

Communication & Sales Skills Development

- Train Sales Advisors on professional English communication and telephone etiquette.
- Coach employees on rapport building, understanding client requirements, and presenting membership benefits.
- Teach effective objection handling, negotiation, persuasion, follow-up techniques, and closing skills.
- Conduct mock sales calls, role-plays, and practical assessments.

CRM & Process Training

- Train Sales Advisors to maintain accurate client interaction records in Smart Match.
- Explain sales procedures, documentation standards, and coordination with the Matchmaking team.
- Ensure employees understand client confidentiality and professional communication standards.

Training Evaluation & Performance Monitoring

- Prepare training schedules, learning materials, and assessment activities.
- Track attendance, participation, training progress, and certification completion.
- Evaluate employees through quizzes, mock calls, role-plays, and practical sales assessments.
- Identify skill gaps and provide individual coaching and constructive feedback.
- Conduct refresher training to improve sales quality, conversion rates, and customer experience.
- Share training progress and performance reports with management.

Requirements

- Previous experience in HR, recruitment, employee training, sales training,



or a similar role is preferred.
- Strong English communication skills, both verbal and written.
- Confidence in conducting training sessions and speaking in front of groups.
- Ability to coach employees in sales, communication, objection handling, and customer relationship management.
- Good understanding of recruitment, onboarding, attendance, and employee coordination.
- Strong organizational, interpersonal, and problem-solving skills.
- Basic proficiency in MS Excel, Google Sheets, email, and online recruitment platforms.
- Ability to prepare training materials, maintain records, and track employee progress.
- A proactive, professional, and approachable attitude.
- Ability to manage HR responsibilities and training sessions effectively.
- Punjabi communication skills are an added advantage.

Preferred Candidate ProfileThe ideal candidate should be someone who:

- Enjoys mentoring, coaching, and developing employees.
- Can confidently conduct practical sales training sessions.
- Understands how to improve sales communication and employee performance.
- Is organized, disciplined, and detail-oriented.
- Can balance administrative HR work with hands-on employee training.
- Takes ownership of employee development and continuous improvement.

What We Offer

- Opportunity to work across HR management and employee development.
- A supportive and qualified working environment.
- Hands-on experience in international sales training.
- Opportunities to develop HR, coaching, and leadership skills.
- Career growth based on performance and contribution.
- An opportunity to make a direct impact on sales team development and business growth.

How to ApplyIf you are passionate about Human Resources, employee development, and training sales professionals, we would love to hear from you.Apply through Indeed and join RishtaSite.com to help us build a stronger team, develop skilled Sales Advisors, and deliver an exceptional client experience.Job Location: Jalandhar, Punjab (Required)Work Location: In person

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

- Commuter assistance
- Paid time off

Work Location: In person

📌 Human Resources & Training (Jalandhar)
🏢 Datacore.co.in
📍 Jalandhar