Indeed Job Title

Sales Coordinator – IT Services

Job Description

We are looking for a Sales Coordinator – IT Services to support our sales and business development team by managing client enquiries, coordinating sales activities, tracking follow-ups, maintaining sales records, and helping move potential clients through the sales process.

The role involves coordinating with prospects and internal teams, organizing client information, preparing proposals and quotations, scheduling meetings, updating CRM records, and ensuring timely communication throughout the sales cycle. The ideal candidate should be organized, detail-oriented, and comfortable coordinating IT service enquiries, sales documentation, and multiple client opportunities.

Key Responsibilities

- Coordinate daily sales activities and provide operational support to the sales and business development team.
- Manage and track client enquiries related to IT services, software development, website design, website development, and other technology solutions.
- Contact prospects to understand their initial requirements, share relevant service information, and coordinate next steps with the sales team.
- Schedule client calls, online meetings, appointments, and sales discussions.
- Maintain and update prospect databases, client details, enquiry records, and sales pipeline information using CRM software, Excel, or Google Sheets.
- Track sales leads, follow-up dates, client responses, proposal status, and pending activities to ensure timely communication.
- Prepare and share proposals, quotations, presentations, service details, and other sales documents in coordination with the relevant team.
- Coordinate with sales executives, business development managers, and technical teams to gather information required for client discussions and proposals.
- Follow up with prospects regarding meetings, proposals, project requirements, and pending decisions as directed by the sales team.
- Assist in tracking potential business opportunities,



ongoing negotiations, pending deals, and client onboarding requirements.
- Maintain accurate records of client communications, sales activities, meetings, and business opportunities.
- Support the preparation of sales reports, daily activity updates, and periodic performance summaries.
- Ensure client requirements are communicated accurately between the sales team and relevant technical departments.
- Help the sales team manage follow-up schedules, response timelines, and sales coordination tasks efficiently.
- Support a smooth transition from initial client discussions to project handover after a successful sale.

Experience

Relevant experience in sales coordination, sales support, business development support, customer coordination, or IT services sales operations is preferred. Experience in an IT company, software development company, web development agency, or B2B technology services business will be an advantage.

Who Can Apply

- Candidates with experience in sales coordination, sales support, client coordination, or business development operations.
- Candidates with good verbal and written communication skills and a professional approach to client interactions.
- Candidates who can manage client records, sales documents, follow-up schedules, and routine reporting accurately.
- Candidates comfortable using Excel, Google Sheets, email, CRM software, and online meeting tools.
- Candidates who can coordinate with sales and technical teams to collect information and communicate client requirements.
- Candidates who are organized, detail-oriented, and capable of managing multiple tasks and deadlines.
- Candidates with experience in IT services, software development, website development, or other B2B service companies will be preferred.

Pay: ₹20,000.00 - ₹35,000.00 per month

Perks:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Ability to commute/relocate:

- Ghaziabad, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

📌 Sales Coordinator – IT Services (Ghaziabad)
🏢 Digital Marketing Doctor Agency
📍 Ghaziabad