- Front Office
- Noida 128 - Max Super Speciality Hospital
- Posted On 26 Oct 2026
- End Date 09 Nov 2026
- Required Experience3 - 4 years
Basic Section
Basic Section
No. Of Openings1
DesignationPatient Care Coordinator - Level 2
Employee CategoryFront Office
Closing Date 09 Nov 2026
Skills
Skill
Required Qualification
Bachelor's Degree
Job Description
- To lead by example in exhibiting high levels of service orientation and proactive customer handling.
- To ensure total familiarity with all instructional manuals and operating procedures applicable to the role.
- Ability to handle Patients and attendants at Hospitals
- To ensure accurate and timely registrations.
- To be Customer centric in approach.
- Ability to evaluate and analyze Customer preference and feedback also guide efforts towards enhanced customer experience.
- To follow Cash / Credit / Corporate billing / discount, instructions and handle hospital information system efficiently.
- Ability to communicate with both Internal & External customers.
- To effectively utilize Hospital Information System, EPABX system and other software provided.
- To be well groomed, punctual & adhere to company policies and practices.
- To have complete orientation of QMS and EMS system of Hospital.
- To have complete Awareness about Disaster Management Programme (DMP) of the hospital.
- To comply with the service quality Process, environmental & occupational issues & policies of the respective area.
- To comply with patient safety policy.
- To ensure safe utilization of equipment and proper waste disposal system.
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IV. KEY PERFORMANCE INDICATORS
- Drive recent initiatives for betterment of processes.
- Ensure training of staff.
- Minimum errors in the job.
📌 Patient care cordinator MHC/29493 (Noida)
🏢 Max Healthcare
📍 Noida
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