Akshayakalpa Farms and Foods Private Limited.

Job Description

Job Details

- Job Title: CRM Outbound
- Work Location/Area: Bangalore
- Department: Marketing
- Sub Department: Customer Support
- Reports to: Lead CRM
- Key Relationship: Marketing, Sales, People Experience, etc.,,.

Position Type:

- Full time
- Part-time

Key Responsibilities:

- Make outbound calls to customers as per the daily calling list.
- Educate customers about products, services, offers, and processes.
- Understand and record customer concerns and feedback.
- Ask relevant questions to understand the customers experience.
- Identify common customer issues and share them with the team.
- Maintain accurate call records and update the CRM/system.
- Follow up with customers wherever required.




- Escalate important or unresolved concerns to the concerned team.
- Maintain a polite, professional, and customer-friendly approach during calls.
- Achieve daily calling and feedback targets.

Skills Required:

- Good communication skills.
- Comfortable speaking with customers over the phone.
- Basic knowledge of English and local language.
- Good listening and understanding skills.
- Basic computer knowledge.
- Positive attitude and willingness to learn.

Employee signature: _________________________

Date: _________________________

📌 CRM outbound sales (Bengaluru)
🏢 Sunshine Workforce Solutions
📍 Bengaluru