- Attend walk-in customers and understand their vehicle requirements, preferences, and budget.
- Explain vehicle features, specifications, variants, pricing, finance options, and available offers.
- Generate sales leads through walk-in customers, digital enquiries, referrals, and follow-up calls.
- Arrange and conduct test drives for prospective customers.
- Follow up with potential customers and convert enquiries into bookings and sales.
- Achieve monthly sales targets and contribute to dealership business growth.
- Coordinate with Finance, Insurance, Accessories, and Registration teams for smooth vehicle delivery.
- Maintain customer databases, enquiry records, and daily sales reports in the CRM/DMS.
- Build solid customer relationships to generate repeat business and referrals.
- Ensure a smooth customer experience from the initial enquiry to final vehicle delivery.
- Stay updated on vehicle features, competitor offerings, and market trends.
- Follow dealership sales processes and company policies.