- Manage daily logistics operations during the assigned shift.
- Ensure smooth loading, unloading, sorting, scanning, and dispatching of shipments.
- Monitor shipment movement and ensure timely processing.
2. Manpower Management
- Allocate duties to employees, loaders, delivery staff, and other team members.
- Monitor employee attendance, punctuality, and working hours.
- Ensure sufficient manpower is available for shift operations.
3. Shipment Tracking and Monitoring
- Monitor incoming and outgoing shipments.
- Ensure shipments are scanned and updated correctly in the system.
- Identify and resolve shipment delays, missing parcels, and operational issues.
4. Loading and Unloading
- Supervise the loading and unloading of vehicles.
- Ensure shipments are handled safely and properly.
- Verify shipment quantities and prevent damage or loss.
5. Vehicle and Fleet Coordination
- Coordinate with drivers and fleet teams for vehicle availability.
- Ensure vehicles are dispatched on time.
- Report vehicle breakdowns, delays, and other transportation issues.
6. Safety and Security
- Ensure employees follow company safety and security procedures.
- Prevent theft, damage, and loss of shipments.
- Report any suspicious activities or safety incidents to management.
7. Reporting and Documentation
- Prepare daily shift reports and operational updates.
- Maintain records of shipments, attendance, dispatches, and pending deliveries.
- Report operational issues and performance updates to the Station Manager.
8. Problem Solving
- Handle operational issues during the shift.
- Coordinate with other departments to resolve shipment delays and discrepancies.
- Escalate major issues to the Station Manager or Operations Manager.
9. Performance Monitoring
- Monitor employee productivity and shift performance.
- Ensure shipments are processed within the required timelines.
- Work towards achieving daily operational targets.
10. Shift Handover
- Provide a proper handover to the next shift in-charge.
- Share pending shipments, unresolved issues, vehicle status, and manpower updates.
- Ensure continuity of operations between shifts.
Required Skills
- Leadership and team management
- Communication and coordination
- Problem-solving skills
- Time management
- Knowledge of logistics and shipment operations
- Basic computer skills and Excel reporting
- Ability to work in rotational shifts