Job Summary
The role is that of a ‘Sales Manager’ for Lalco Residency (LR). This role will report to the General Manager – Sales. LR Sales Managers are expected to communicate with potential, current and former guests to ensure LR maintains a high level of occupancy while maintaining the minimum rate level set by management.
Responsibilities and Duties
- Respond to guest inquiries and requests in a timely manner
- Communicating with the LR Team to ensure all guest requests are met
- Greet guests at check-in
- Record all conversations with potential, current and former guests
- Work with the Sales Team to generate Long-Term and Short-Term bookings
- Develop relationships with Companies to Establish Corporate Tie-Ups
- Checking with In-house Guests during their stay
- Complying with the Lalco Residency Employee Manual
- Assisting the LR Team when necessary
- Working with the Housekeeping Team to ensure all Amenities are ready for each guest at Check-in
Qualifications and Skills
- Languages: English, Hindi and Marathi.
- 4 to 8 years of dedicated sales experience in the hospitality sector
- Essential: Bachelor's degree in Hotel Management (BHM), Business Administration (BBA), Marketing, Commerce, or any related discipline.
- Preferred: MBA / PGDM in Sales & Marketing or Hospitality Management.