DrizzleDrop Inn is looking for a friendly, skilled, and customer-oriented Front Office Executive to join our hotel team. The candidate will be responsible for managing front desk operations, welcoming guests, handling reservations, and ensuring a smooth check-in and check-out experience.

Key Responsibilities

- Welcome guests warmly and provide excellent customer service.
- Handle guest check-in and check-out procedures.
- Manage room reservations, booking enquiries, and cancellations.
- Attend phone calls, emails, and guest enquiries professionally.
- Coordinate with housekeeping and other hotel departments.
- Maintain guest records, billing details, and payment transactions.
- Handle guest complaints and resolve issues promptly.
- Manage bookings from online travel agencies (OTAs) such as MakeMyTrip, Agoda, and Booking.com.
- Ensure the front desk and reception area remain clean and organized.




- Follow hotel policies and maintain professional standards.

Requirements

- Good communication and interpersonal skills.
- Basic computer knowledge and MS Office skills.
- Knowledge of hotel booking systems and OTA platforms is an advantage.
- Friendly attitude, professional appearance, and a guest-focused approach.
- Ability to work in shifts, including weekends and holidays.
- Freshers with a willingness to learn are welcome.

Benefits

- Competitive salary based on experience.
- Opportunity for career growth in the hospitality industry.
- Supportive working environment.
- Training and development opportunities.

Pay: ₹12,000.00 - ₹17,000.00 per month

Benefits:

- Flexible schedule
- Food provided
- Paid time off

Education:

- Bachelor's (Preferred)

Work Location: In person

📌 Front Office Executive – Hotel (Thoraipakkam)
🏢 Drizzle Drop inn
📍 Thoraipakkam