Role Overview

We are looking for an experienced Sales Manager to drive large-scale B2B sales and revenue growth for Triotech’s AI-powered Dialer, CPaaS, Cloud Telephony and related communication technology solutions, with a focus on BFSI and NBFC customers. The ideal candidate brings strong industry experience in banking, NBFCs and financial services, understands their lending, collections, telesales and customer service operations, and can position our solutions to solve their business challenges. You will own the revenue plan, expand our market reach and lead the sales team to consistent target achievement.

Key Responsibilities

- Define and execute the go-to-market strategy for BFSI, NBFC, fintech, lending and collections businesses, identifying new markets, segments and high-value opportunities.
- Drive B2B sales, new customer acquisition and large-scale revenue generation.
- Build and manage a qualified sales pipeline through industry connections, networking, referrals, LinkedIn and strategic partnerships.
- Lead high-value deals end to end: solutioning, product presentations and demos, proposals, RFP responses, commercial negotiations and closure.
- Build and maintain relationships with CXOs and senior decision-makers across IT, Collections, Operations, Customer Experience and Procurement.
- Grow key accounts through upselling, cross-selling and long-term account planning.
- Own revenue targets; lead, mentor and manage the sales team.
- Maintain accurate CRM records, pipeline and sales forecasts, and report performance to senior management.
- Track competitor offerings and market trends, and share customer insights with Product and leadership.
- Coordinate with internal teams for smooth client onboarding and implementation.

Required Skills & Experience

- 7+ years of B2B technology sales experience, including at least 4 years in a sales leadership role.




- Proven track record of selling Dialer, CPaaS, Cloud Telephony, VoIP, IVR, contact center, AI or SaaS solutions.
- Relevant experience in AI product sales and deployment, including working with clients and technical teams to take AI solutions (such as voicebots, conversational AI or AI-driven analytics) from pilot to production deployment.
- Specific experience in the BFSI sector, having sold to or worked with banks, NBFCs, insurance, fintech, lending or collections businesses, with a clear understanding of their operations, compliance requirements and buying processes, and an existing network of senior decision-makers.
- Demonstrated success in customer acquisition, closing large enterprise deals and exceeding revenue targets.
- Ability to independently manage the complete sales cycle, from opportunity identification to deal closure.
- Strong communication, presentation, negotiation and relationship-management skills.
- Experience with CRM tools (e.g., Salesforce, Zoho, HubSpot).

Preferred

- Awareness of BFSI communication regulations (e.g., RBI guidelines, TRAI DLT, data privacy).
- MBA or equivalent qualification.

Pay: ₹1,000,000.00 - ₹1,500,000.00 per year

Benefits:

- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time

Application Question(s):

- What was your monthly/annual sales target, average deal size, and how much of the business was generated through recent customer acquisition/lead generation?
- Do you have experience selling to or working with BFSI or NBFC organisations (banks, NBFCs, fintech, insurance, lending or collections), and are you familiar with BFSI communication regulations such as RBI guidelines, TRAI DLT and data privacy requirements?
- How many years of B2B sales experience do you have in selling IT, SaaS, CPaaS, Dialer, Cloud Telephony or Contact Center solutions?

Work Location: In person

📌 Sales Manager (Mumbai)
🏢 Triotech Bizserve Private
📍 Mumbai