Location: Gurugram, Haryana (office-based) Work mode: 100% on-site | No remote or hybrid Joining: Immediate joiners preferred
Salary: Negotiable, based on last drawn CTC, relevant experience and interview assessment Shift: Night shift / business requirements (timings to be confirmed during screening) Experience: 2+ years of relevant CATI project management experience preferred
Key Responsibilities
- Manage end-to-end CATI market research projects, from setup and pilot to fieldwork closure and delivery.
- Coordinate CATI interviewers, supervisors, vendors and internal operations teams to meet targets.
- Track quotas, productivity, response rates, quality metrics, timelines and project budgets.
- Oversee questionnaire programming coordination, sample management,
call disposition and daily reporting.
- Conduct quality checks, resolve fieldwork escalations and communicate project updates to clients.
Required Skills / Profile
- Hands-on CATI project execution and team coordination experience.
- Strong understanding of B2B/B2C research, fieldwork operations, quotas and quality assurance.
- Proficiency in Excel, reporting and client communication.
Regards
Shivaraj Police Patil
Managing Director
KBM Technosoft
+91-XXXXXXXXXX
Job Types: Full time, Permanent
Pay: ₹400,000.00 - ₹800,000.00 per year
Benefits:
- Provident Fund
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)