Vythiri Village – Luxury Spa Resort is looking for a motivated and technically skilled IT Trainee / IT Assistant to support daily IT operations and ensure the smooth functioning of the resort's IT systems.

Key Responsibilities

* Provide technical support to hotel staff for hardware, software and network-related issues.

* Assist in maintaining computers, printers, scanners and other IT equipment.

* Provide support for hotel management software, particularly IDS software.

* Assist with troubleshooting issues related to the hotel property management system (PMS).

* Support user account creation, system configuration and basic software installations.

* Monitor network connectivity and assist with Wi-Fi and LAN troubleshooting.

* Coordinate with software vendors and service providers for technical support.

* Maintain IT inventory, system records and documentation.

* Ensure data security,



system backups and confidentiality of hotel information.

Requirements

* Diploma / Degree in Computer Science, Information Technology or a related field.

* Knowledge of IDS hotel software is preferred.

* Basic knowledge of computer hardware, networking and troubleshooting.

* Good problem-solving and communication skills.

* Ability to support users across different departments.

* Willingness to work in a hospitality environment.

Preferred Skills

* Experience with hotel PMS and front-office operations.

* Knowledge of Windows operating systems, LAN and Wi-Fi troubleshooting.

* Previous experience in a hotel or resort IT department is an advantage.

Pay: Up to ₹15,000.00 per month

Benefits:

- Adaptable schedule
- Food provided

Work Location: In person

📌 IT Trainee/ IT Assistant (Wayanad)
🏢 Vythiri Village Resort
📍 Wayanad