Location: Vedanayagam Hospital Pvt. Ltd., R S Puram, Coimbatore
Job Summary
We are looking for an active, energetic, and customer-focused Front Office Executive to join our hospital. The candidate will be the first point of contact for patients, responsible for patient registration, collecting basic patient history, and ensuring a smooth admission and consultation process. Excellent communication skills and a friendly attitude are essential.
Key Responsibilities
- Register new patients accurately in the hospital management system.
- Collect and record patient demographic details and basic medical history.
- Guide patients through the registration and consultation process.
- Verify patient documents and ensure complete registration records.
- Coordinate with doctors, nurses, and other departments for seamless patient flow.
- Handle patient inquiries in a professional and courteous manner.
- Maintain confidentiality of patient information at all times.
- Manage appointments, token systems, and patient queues as required.
- Ensure the reception and registration area is organized and welcoming.
- Perform other front office duties assigned by the management.
Eligibility
- Bachelor's degree in any discipline.
- Freshers are welcome to apply.
- Prior experience in a hospital or healthcare setting will be an added advantage.
Skills Required
- Good communication and interpersonal skills.
- Basic computer knowledge and typing skills.
- Positive attitude with strong customer service orientation.
- Active, energetic, and willing to work in a fast-paced environment.
- Ability to multitask and work under pressure.
- Attention to detail and accuracy in data entry.
Benefits
- Food
- Provident Fund (PF)
- Leave Encashment (as per hospital policy)
Preferred Candidate Profile
- Pleasant personality with a skilled appearance.
- Willingness to work in rotational shifts, if required.
- Ability to interact empathetically with patients and their attendants.