A. Patient Reception & Registration

- Welcome patients and visitors professionally.
- Register patients and update their demographic details accurately.
- Guide patients regarding laboratory tests, diagnostic services, and doctor consultations.
- Verify prescriptions and required patient information.

B. Billing & Cash Management

- Prepare bills for laboratory tests, scans, consultations, and other services.
- Collect cash, UPI, card, and other authorized payments.
- Issue receipts and maintain accurate daily cash and billing records.
- Ensure proper handling of discounts, refunds, and credit billing as per company policy.

C. Appointment Management

- Schedule doctor consultations, ultrasound scans, ECG, TMT, and other diagnostic services.
- Coordinate with doctors, technicians, and other departments regarding patient appointments.
- Manage walk-in patients and appointment queues efficiently.
- Inform patients about appointment timings and necessary test preparations.

D.



Laboratory & Clinic Coordination

- Coordinate with laboratory staff for sample collection and test processing.
- Assist patients with enquiries regarding test availability, turnaround times, and report collection.
- Coordinate home collection requests with the concerned team.
- Ensure reports are delivered to the correct patients through approved channels.
- Maintain proper coordination between the laboratory, clinic, radiology, and billing departments.

E. Customer Service

- Answer basic patient enquiries in person and over the telephone.
- Handle patient concerns politely and escalate complaints to the appropriate person.
- Maintain a clean, organized, and skilled reception area.
- Ensure patient confidentiality and a positive patient experience.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Clinic / Laboratory -Front Office Receptionist (Elamakkara)
🏢 LIVE LABS
📍 Elamakkara