Requirement : Excellent English Communication Skills
Roles & Responsibilities
- Handle inbound and outbound customer calls professionally.
- Resolve customer queries, complaints, and concerns.
- Provide accurate information about company products and services.
- Maintain call quality and achieve performance targets.
- Follow company policies, scripts, and standard operating procedures (SOPs).
- Maintain proper records of customer interactions in the CRM system.
- Escalate complex issues to the appropriate department.
- Ensure customer satisfaction and a positive customer experience.
Pay: ₹15,000.00 - ₹40,000.00 per month
Work Location: In person
📌 voice process (Ahmedabad)
🏢 jobmatchmaker consultancy
📍 Ahmedabad
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