We are looking for a proactive and customer-focused Logistics & Customer Service Executive with 3-7 years of experience in the shipping and logistics industry.
Key Responsibilities:
- Coordinate import and export shipments from booking to delivery.
- Communicate with shipping lines, customers, and internal teams.
- Track shipments and provide timely status updates to customers.
- Handle documentation such as BL, invoices, packing lists, and customs-related documents.
- Resolve customer queries and service issues efficiently.
- Monitor delivery schedules and ensure timely execution.
- Maintain records and prepare logistics reports.
- Ensure compliance with company and customer requirements.
Requirements:
- 3-7 years of experience in Shipping, Freight Forwarding, NVOCC,
or Logistics companies.
- Good knowledge of import/export operations and shipping documentation.
- Strong communication and customer handling skills.
- Proficiency in MS Office and logistics systems.
- Ability to work in a fast-paced environment and manage multiple shipments.
Job Type: Full-time
Pay: ₹30,000.00 - ₹40,000.00 per month
Perks:
- Health insurance
- Provident Fund
Experience:
- Freight: 3 years (Required)
Language:
- English (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
📌 Logistics Cum Customer Service (3-8 Yrs) (Tambaram)
🏢 The Viswa Group
📍 Tambaram
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