- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Collaborate with sales, marketing, and customer service teams to align CRM initiatives with business objectives.
- Monitor customer feedback channels and address inquiries, complaints, and suggestions in a timely and qualified manner.
- Conduct regular analysis of customer satisfaction metrics and recommend improvements to enhance overall service quality.
Pay: ₹22,000.00 - ₹30,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
📌 Customer Care Manager (Pappanamcode)
🏢 DERIK MOTORS
📍 Pappanamcode
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